Last updated: September 2026 — James Wilson, Mcr

Responsible Gaming

At MCR.Live, we are committed to promoting safe and responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. This page provides essential information about responsible gaming and the support available to you.

What is Responsible Gaming?

Responsible gaming means understanding the risks associated with gambling and making informed decisions about how, when, and how much you gamble. It involves recognising that gambling outcomes are based on chance, setting personal limits, and knowing when to seek help if gambling becomes problematic.

At MCR.Live, we encourage all players to:

• Gamble only with money you can afford to lose
• Set time and money limits before you start
• Take regular breaks from gambling
• Never gamble to recover losses
• Keep gambling separate from other financial responsibilities
• Avoid gambling when stressed, anxious, or depressed

Warning Signs of Problem Gambling

Problem gambling can develop gradually. It's important to recognise the warning signs early. If you or someone you know experiences any of the following, professional help may be needed:

• Gambling more frequently or with larger amounts than intended
• Feeling restless or irritable when trying to reduce or stop gambling
• Lying to family, friends, or healthcare professionals about gambling activities
• Using gambling as a way to escape problems or relieve negative emotions
• Borrowing money or selling possessions to fund gambling
• Neglecting work, education, or personal relationships due to gambling
• Experiencing financial difficulties or debt
• Failed attempts to control or reduce gambling behaviour

Self-Exclusion Tools

MCR.Live provides self-exclusion options to help you take control of your gambling. Self-exclusion is a voluntary agreement that prevents you from accessing your account for a period you specify.

How to use self-exclusion:

• Log into your MCR.Live account
• Navigate to "Responsible Gaming" or "Account Settings"
• Select "Self-Exclusion" and choose your exclusion period
• Confirm your decision

Once activated, you will not be able to access your account during the exclusion period. You can also contact our customer support team directly for assistance with self-exclusion.

Deposit Limits

Setting deposit limits is an effective way to manage your gambling expenditure. MCR.Live allows you to set daily, weekly, or monthly deposit limits on your account.

To set deposit limits:

• Access your account settings
• Select "Deposit Limits"
• Choose your preferred timeframe and maximum amount
• Confirm the changes

Once a limit is set, you will not be able to deposit more than your chosen amount during that period. Limits can be adjusted, but changes typically take effect after a cooling-off period.

Support and Helpline Numbers

If you are struggling with gambling, support is available. The following organisations provide free, confidential advice and assistance:

• GamCare: 0808 8020 133 (free telephone support) or visit www.gamcare.org.uk
• BeGambleAware: Information and self-assessment tools available at www.begambleaware.org
• Gamblers Anonymous: Support meetings and peer assistance at www.gamblersanonymous.org.uk

Age Restrictions - 18+ Only

MCR.Live is strictly for adults aged 18 years and over only. Gambling by persons under 18 is illegal in the United Kingdom.

We employ robust age verification procedures at registration and during account management. Parents and guardians concerned about underage gambling are encouraged to seek support from the helplines listed above.

If you have any questions about responsible gaming, please contact our support team at MCR.Live. Your wellbeing is our priority.